Privacy policy

Last Updated: December 2, 2024

1. Introduction

Welcome to My Travel Agent ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or use our services. Our Service is designed to be an AI-powered platform for vacation and travel planning and recommendations. The Service enables users to receive personalized travel suggestions and itineraries. Please note that we do not process bookings or reservations directly - users are responsible for making their own travel arrangements. By accessing or using My Travel Agent, you agree to this Privacy Policy. If you do not agree, please do not use our platform.

2. Information We Collect

We collect the following types of information:
  • a. Personal Information You Provide: When you sign up, use our services, or contact us, you may provide:
    • Name and email address
    • Travel preferences and interests
    • Content and metadata of messages you send using our Service
    • Information you choose to share about your travel plans
  • b. Automatically Collected Information: We use Simple Analytics, a privacy-friendly analytics service that collects minimal, anonymous data about:
    • Page views
    • Referral sources
    • Browser type
    • Device type (mobile/desktop)
    • Country of origin
    No personal information or IP addresses are collected or stored.

3. How We Use Your Information

We use your information for the following purposes:
  • Providing personalized travel recommendations and itineraries
  • Improving our AI models and platform features
  • Analyzing user behavior to enhance website performance
  • Communication: To respond to inquiries and send updates
  • Legal Obligations: To comply with applicable laws and regulations

4. How We Share Your Information

We may share your information in the following ways: With Third-Party Service Providers: We may share your information with third-party vendors that help us operate the platform (e.g., hosting services, payment processors, authentication providers). Legal Requirements: If required by law, we may disclose information to authorities or other third parties.

5. Analytics and Tracking

We use Simple Analytics, a privacy-focused analytics service that doesn't use cookies and doesn't track personal information. This service helps us understand how our website is used while respecting your privacy. No personal data is collected or shared with third parties through our analytics implementation. You can learn more about Simple Analytics' privacy-friendly approach at simpleanalytics.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Your Data

Protection Rights Depending on your location, you may have the following rights regarding your personal data: Right to Access: You can request copies of your personal information. Right to Rectification: You can request corrections to inaccurate or incomplete information. Right to Deletion: You can request that we delete your personal data, subject to legal obligations. Right to Object: You can object to the processing of your personal data under certain conditions. Right to Data Portability: You can request the transfer of your data to another organization. To exercise any of these rights, please contact us at info@mytravelagent.io.

9. International Data Transfers

My Travel Agent may be accessed by users globally. By using our services, you acknowledge that your personal data may be transferred to and processed in countries outside of your residence, which may have different data protection laws.

10. Children's Privacy

My Travel Agent is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date. We encourage you to review this page periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at: info@mytravelagent.io